Shipping Policy

Last updated: 20 May 2026

Thank you for shopping with us. This Shipping Policy outlines our shipping rates, delivery options, and important information regarding order fulfilment.

Shipping Rates

We currently offer the following shipping options within New Zealand:

Standard Shipping

  • Flat rate shipping of $10.00 + GST per order.

Free Shipping

  • Free shipping is available on orders with a subtotal of $200.00 or more.
  • Free shipping applies only to eligible products and excludes products with special freight requirements.

Century Batteries

Due to the nature and handling requirements of batteries, Century Batteries are excluded from our standard shipping rates and free shipping offers.

  • Shipping is charged at $20.00 + GST per battery.
  • Shipping charges are calculated based on the quantity of batteries purchased.
  • For example:
    • 1 battery = $20.00 + GST shipping
    • 2 batteries = $40.00 + GST shipping
    • 3 batteries = $60.00 + GST shipping

If your order contains both Century Batteries and other products, the applicable battery freight charges will still apply.

Delivery Areas

We currently ship throughout New Zealand.

If you are located in a rural delivery area, additional delivery time may apply.

Order Processing

Orders are generally processed within 1–3 business days, excluding weekends and public holidays.

During busy periods, promotional events, or public holidays, processing times may be longer.

Delivery Timeframes

Estimated delivery times are:

  • North Island: 1–3 business days
  • South Island: 2–5 business days
  • Rural deliveries: Allow additional time

These timeframes are estimates only and are not guaranteed.

Order Tracking

Where available, tracking information will be provided once your order has been dispatched.

Incorrect Delivery Information

Customers are responsible for ensuring that all delivery details are accurate at the time of ordering.

Additional freight charges may apply if an order needs to be redirected or resent due to incorrect delivery information provided by the customer.

Damaged or Missing Deliveries

If your order arrives damaged, or if any items are missing, please contact us as soon as possible after delivery so we can investigate and assist.

Where possible, please provide photographs of any damaged items and packaging.

Shipping Delays

While we make every effort to deliver orders within the estimated timeframes, we are not responsible for delays caused by:

  • Courier or freight company delays
  • Weather events
  • Public holidays
  • Supply chain disruptions
  • Events outside of our reasonable control

Contact Us

If you have any questions regarding shipping, delivery charges, or your order, please contact us using the details provided on our website.

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